## Friday, October 14, 2011 ... /////

### Avira: update error

You may have received the following error after you downloaded the 2012 Avira antivirus software, just like I did, and tried to upgrade it or update the virus definitions for the first time:

"Error starting the product update. Scheduler has not been started."
In my case, the fix was easy. I went to the directory with the antivirus executables
C:\Program Files\Avira\AntiVir Desktop
and right-clicked the program
update.exe
and chose "run as administrator". It started to work and the program was updated within a minute. Next time, the update already works via the menus just like you expect. The problem is due to some administrator right glitches: we probably tried to start these processes without the required privileges.